Nottingham river cruise1/17/2024 ![]() ![]() Some people like them "Al Dente" whilst others prefer them to be soft! (It should also be pointed out at this point that the beef that we use is locally sourced mature beef that doesn't have the same amount of fluid content as some cuts, which in turn, can cause the meat to appear more well-done than it actually is.) As with the meat, a similar scenario exists with the vegetables. With just the one joint, we have to go for a happy medium in the full knowledge that it will be too rare for some whilst being over cooked for others. One of the issues with catering for a small number of passengers on a Carvery Cruise is that we cannot do what we usually do, which is to offer one joint of meat rarer than the other, to accommodate personal preference. The staff was very welcoming, and patient to wait for those who were a little bit late" She also made specific reference to the crumble, "On the whole, French people have appreciated the apple crumble, and they enjoyed the trip" and finally,"To summarise, on the whole my guests were happy of the food, the ambiance, the service, and the trip considering a reasonable price. The vegetarians also seemed to appreciate their dish". Even some of them wanted to eat more, as they liked it. In addition, I have contacted the named organiser of the function (who also happened to be one of the French guests) for her opinion.Your party organiser's reply stated "I asked some of the English and French guests, and they told me that it was correct for the price. I have also reviewed the comment cards that were left by pasengers from your cruise and I can categorically state, and prove, that they are contrary to the majority of the comments you have made. In fact, they remember many of the passengers returning to the Carvery for second helpings. To that ends, I have extensively interviewed all the crew from your sailing and they did not receive any negative comments at all on the night of the cruise, other than from yourself. Trent River Cruises takes all feedback/reviews and comments very seriously, especially when they are of a negative nature, and goes to great lengths in investigating the reasons behind such comments and takes severe action, should they be proven to be true. I was somewhat taken aback to read your comments as they are contrary to approximately 92% of our reviews, which are all 4 & 5 star reviews, the vast majority of which appertain to our Carvery Cruises. However, I made my opinion very clear to the staff after disembarking AVOID!!! I selected fruit salad as desert, which was pleasant, however, the other guests said the apple crumble was overcooked There is no excuse for serving the appalling meal we received, I didn't make negative comment at the time as I didn't wish to offend the organiser who had put considerable time and effort into arranging the evening. The 'geriatric hospital' smell of boiled cabbage at 7pm was ominous clearly the broccoli was overcooked at that time and was then kept warm until served at ~8pm. The roast potatoes were soft, the new potatoes were passable but again tasteless. The vegetables - broccoli, and peas were tasteless mush, the carrots while retaining their shape were also tasteless. Yes, even worse than school dinner!! The option was pork or beef, my pork was dry and my guest sent her beef back. ![]() The food was the worst meal I have ever been served. We were hosting a group of French guests and their faces told it all. The staff were friendly and the boat journey smooth on a warm clear evening, we set off on time. ![]()
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